Frequently Asked Questions

At Ruhi Gold, First Floor, 143, D Devaraj Urs Road, above Bombay Tiffanys Annexe, Subbarayanakere, Chamrajpura, Mysuru, Karnataka 570004.

We use two methods. An XRF karat analyser reads the metal composition of your gold without cutting or melting it, and traditional touchstone testing compares a small streak of your gold with reference gold of known purity. Using both gives a reliable picture, and we explain the result to you.

The XRF analyser is non-destructive: it reads the metal without marking it. A touchstone test rubs a tiny streak of metal onto the stone, which is usually done on an inconspicuous spot. If you have a concern about a particular piece, tell our team before testing begins.

Value depends on three things: the weight of the gold, its purity, and the prevailing gold rate. Stones, beads, lac or wax filling are not gold, so they are not counted as gold weight. Our team explains the evaluation and the applicable offer before you decide anything.

24K is close to pure gold (99.5% or more) and is mostly found in coins and bars. 22K is 91.6% gold, the usual purity for Indian jewellery. 18K is 75% gold. The higher the purity, the more fine gold there is in each gram.

Old gold, gold jewellery such as chains, bangles, rings, earrings and necklaces, and gold coins. Unsure about an item? Call or WhatsApp us before you visit.

Yes, you can bring it for evaluation. Purity is checked by XRF analyser and touchstone whether or not a piece carries a hallmark, so you know what your gold actually is.

No. You see the evaluation and the applicable offer first, and you proceed only if you are satisfied. The decision is always yours.

Payment is discussed and agreed before you sell. Please ask our team by phone or WhatsApp which payment options are available for your sale.

Please check with our team by phone or WhatsApp before you visit, and we will tell you what to bring.

Call us on 80884 34564 or 0821 4190944, WhatsApp us on 80884 34564, email ruhienterprisesmys@gmail.com, or use the enquiry form on this website.